Question 1

Do I need a referral to see a psychiatrist?

Accepted Answer

Yes. A valid referral from your GP (or another specialist) is required in order to access Medicare rebates.

For adults, this is typically a standard GP referral.
For children and adolescents, your GP will usually provide a referral under a Mental Health Treatment Plan or specialist referral pathway.

If you are unsure whether your referral is suitable, please contact the clinic prior to booking.

Question 2

Do you see both adults and children?

Accepted Answer

Yes. Evoke Clinic provides psychiatric assessment and treatment for:
Adults
Adolescents
Children

Presenting concerns may include mood disorders, anxiety disorders, ADHD, trauma-related difficulties, emotional regulation concerns, and other psychiatric conditions.

Question 3

Are appointments in person or online?

Accepted Answer

All consultations are conducted via secure telehealth (video consultation).

Telehealth is suitable for most psychiatric assessments and follow-up appointments and allows patients across Western Australia to access specialist care without travel.

You will receive a secure link prior to your appointment.

Question 4

Is telehealth confidential and secure?

Accepted Answer

Yes. We use encrypted, privacy-compliant videoconferencing platforms and secure clinical software systems that meet Australian privacy standards.

To protect your confidentiality, you will need to attend from a private, quiet location where you cannot be overheard.

Question 5

What happens in the first appointment?

Accepted Answer

The initial assessment is comprehensive and usually longer than follow-up appointments.

It may include:
Detailed discussion of current concerns
Personal, medical and psychiatric history
Family and developmental history (particularly for children)
Review of prior reports or assessments
Discussion of diagnosis (if applicable)
Treatment planning

For children, parents or caregivers are typically involved in part or all of the assessment.

Question 6

How long are appointments?

Accepted Answer

Appointment length varies depending on the type of consultation:
Initial assessments are longer to allow for thorough evaluation.
Follow-up appointments are shorter and focus on treatment review, medication management and progress monitoring.

Specific durations and fees are provided at the time of booking.

Question 7

What are your fees and is there a Medicare rebate?

Accepted Answer

Fees vary depending on appointment type and duration.With a valid referral, Medicare rebates are available for eligible consultations. The rebate is processed after your appointment, typically the following day, and returned directly to your nominated bank account.Please contact the clinic for current fee information.

Question 8

Do you provide ADHD assessments?

Accepted Answer

Yes. ADHD assessments are available for both children and adults.

Assessment may involve:
Clinical interview
Developmental history
Collateral information (e.g., school reports or partner input)
Standardised questionnaires
Review of previous assessments

A diagnosis is only made following comprehensive evaluation.

Question 9

Can separated parents both attend appointments?

Accepted Answer

Where parents share parental responsibility, both parents are generally involved in their child’s care unless there are legal orders stating otherwise.

Relevant court orders must be provided prior to the appointment.

Question 10

What if I am in crisis?

Accepted Answer

Evoke Clinic does not provide emergency services.

If you are in immediate danger or require urgent support, please call:
000 (Emergency Services)
Your nearest hospital emergency department
Your local Mental Health Emergency Response Line

If you are an existing patient and feel your condition is deteriorating, please contact the clinic during business hours for advice.

Question 11

How do I book an appointment?

Accepted Answer

Appointments can be booked by:
Submitting an enquiry via the website
Emailing the clinic at admin@evoke.clinic
Following instructions provided after your referral is received

Clear booking instructions are available on the website.

Question 12

Can I email clinical questions between sessions?

Accepted Answer

Email is suitable for administrative matters only (e.g., appointment changes).

Clinical advice is not provided via email. If clinical issues arise, a follow-up appointment should be arranged.

Question 13

How do I provide feedback or raise a concern?

Accepted Answer

We value respectful and open communication. If you have feedback or concerns, please contact the clinic directly so we can work toward resolution.

Question 14

Can I reschedule my appointment?

Accepted Answer

Yes. To reschedule, you must cancel your existing appointment and book a new one.Please note:Appointments cannot be cancelled within 5 days of the scheduled appointment date.Appointments cancelled within 5 days of the scheduled appointment date are not eligible for a refund.

FAQ