FAQ

Yes. A valid referral from your GP (or another specialist) is required in order to access Medicare rebates. For adults, this is typically a standard GP referral. For children and adolescents, your GP will usually provide a referral under a Mental Health Treatment Plan or specialist referral pathway. If you are unsure whether your referral is suitable, please contact the clinic prior to booking.

Yes. Evoke Clinic provides psychiatric assessment and treatment for: • Adults • Adolescents • Children Presenting concerns may include mood disorders, anxiety disorders, ADHD, trauma-related difficulties, emotional regulation concerns, and other psychiatric conditions.

All consultations are conducted via secure telehealth (video consultation). Telehealth is suitable for most psychiatric assessments and follow-up appointments and allows patients across Western Australia to access specialist care without travel. You will receive a secure link prior to your appointment.

Yes. We use encrypted, privacy-compliant videoconferencing platforms and secure clinical software systems that meet Australian privacy standards. To protect your confidentiality, you will need to attend from a private, quiet location where you cannot be overheard.

The initial assessment is comprehensive and usually longer than follow-up appointments. It may include: • Detailed discussion of current concerns • Personal, medical and psychiatric history • Family and developmental history (particularly for children) • Review of prior reports or assessments • Discussion of diagnosis (if applicable) • Treatment planning For children, parents or caregivers are typically involved in part or all of the assessment.

Appointment length varies depending on the type of consultation: • Initial assessments are longer to allow for thorough evaluation. • Follow-up appointments are shorter and focus on treatment review, medication management and progress monitoring. Specific durations and fees are provided at the time of booking.

Fees vary depending on appointment type and duration. With a valid referral, Medicare rebates are available for eligible consultations. The rebate is processed after payment and returned directly to your nominated bank account. Please contact the clinic for current fee information.

Where clinically appropriate, medication may form part of your treatment plan. If medication is prescribed: • Risks and benefits will be discussed in detail • Alternative options will be considered • Monitoring and follow-up will be arranged Prescribing is guided by Australian clinical standards and individualised to each patient.

Yes. ADHD assessments are available for both children and adults. Assessment may involve: • Clinical interview • Developmental history • Collateral information (e.g., school reports or partner input) • Standardised questionnaires • Review of previous assessments A diagnosis is only made following comprehensive evaluation.

Where parents share parental responsibility, both parents are generally involved in their child’s care unless there are legal orders stating otherwise. Relevant court orders must be provided prior to the appointment.

Evoke Clinic does not provide emergency services. If you are in immediate danger or require urgent support, please call: • 000 (Emergency Services) • Your nearest hospital emergency department • Your local Mental Health Emergency Response Line If you are an existing patient and feel your condition is deteriorating, please contact the clinic during business hours for advice.

Appointments can be booked by: • Submitting an enquiry via the website • Emailing the clinic at admin@evoke.clinic(mailto:admin@evoke.clinic) • Following instructions provided after your referral is received Clear booking instructions are available on the website.

Email is suitable for administrative matters only (e.g., appointment changes). Clinical advice is not provided via email. If clinical issues arise, a follow-up appointment should be arranged.

We value respectful and open communication. If you have feedback or concerns, please contact the clinic directly so we can work toward resolution.